Returns and Refunds
Goods supplied through the Online Shop are considered to be firm sale. Please choose your purchases carefully, and check your order details before making payment. Returns will not be accepted for any change of mind, unless the goods are accompanied by an authorisation for return issued by the Sales Unit. Goods must be returned in original condition for a full credit / refund to be forthcoming. Goods not in original condition will incur a surcharge of 50% of the original purchase price plus postage.
Online Shopping Terms & Conditions
Please read the following terms and conditions before proceeding with your order. Follow the links for further information. You must agree to these terms and conditions before proceeding.
Prices and descriptions
All prices are in Australian Dollars. While we make every effort to publish the correct price, all prices are subject to change without notice. While we take all reasonable care to ensure that the details and descriptions appearing in the Online Shop are correct, product information is subject to change without notice.
We reserve to cancel an order at anytime. Failure to provide an Australian address or AFPO will also result in cancellation and partial reimbursement less AUD $5.00 administration cost and associated Credit card fees.
We accept the Defence Purchasing and all Major Credit Cards.
Payments can be made Over the Phone, Electronic Fund Transfer, PayPal or Square.
All funds must clear before we can begin processing your order.
Your postage and handling charge depends on the items you order, and the method of delivery you select. Local collection is not available.
Our standard postage rate is sent via Australia post and does not include insurance. Tracking number will be sent to you once shipped. We may send the item via courier.
We are not liable for any missing products and unable to refund items lost in the post. Please email us for insurance quotation as this will incur an additional fee.
The following timings are subject to change depending on stock availability as some items require manufacturing. Please refer to Product Description.
Please allow 1-3 days for processing of your order, plus delivery time. (See table below)
|Standard Post||2-7 business days|
|Express Post||1-2 business days|
*Most metropolitan regions.